Contact Us

Effective date: August 9, 2026

Use the verified merchant details on this page whenever you need help from waterdrop with a product, checkout, shipment, return, or privacy matter.

Support schedule

Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.

Email, telephone, and mail

Brand / merchant: waterdrop
Email: Support@waterdredl.shop
Phone: 660-583-3494
Physical address: 182 Indian Run, Rockaway Beach, Missouri, 65740, United States

Privacy support

Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@waterdredl.shop. You may also contact us about accessibility or another issue using the same verified details.

Faster order assistance

For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.

Reusable hydration purchase path — Support route

This outline connects bottle, lid, and flavor selection with checkout, delivery, returns, and support. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to waterdrop and its selection of hydration sets, insulated thermo bottles, specialty lids, glass bottles, flavored drink products, and twin packs.

Store contact record

waterdrop
Email: Support@waterdredl.shop
Phone: 660-583-3494
Physical address: 182 Indian Run, Rockaway Beach, Missouri, 65740, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).